Support

Tell us how we can help.

Questions about SlideShow Bob, your license, a download, or your workflow are welcome. Email is the most reliable way to reach GBMusicTech support.

A useful support request

A few details can make troubleshooting much faster.

Please describe what you expected, what happened instead, and where in SlideShow Bob you saw the problem. Do not email passwords, payment-card details, license secrets, or other sensitive information.

  • Your SlideShow Bob version
  • Your Windows version
  • The tab, button, or step involved
  • The exact error message, if one appeared
  • A screenshot with personal information removed, when helpful

Common starting points

Choose the resource that matches your question.

Product details and setup guidance may answer your question immediately.

Setup and workflow

Review the five-step guide for image libraries, audio, timing, generation, and export.

License and pricing

Review the current one-time license, evaluation limits, and purchase information.

Detailed instructions

Open the PDF user manual for application-specific guidance.

Still need help?

Send your question to support@gbmusictech.com and include the non-sensitive details that will help us reproduce the issue.